Refund Policy

What you receive

A purchase gives you online access to the content inside your Sonnet Skills account. Books are read online there and can’t be downloaded.

Refunds

Because access is delivered instantly, purchases are generally final once access has been given.

When a refund may be considered

• A duplicate charge.
• A successful payment where access could not be provided and support could not resolve it.
• A verified billing or payment error.

What is not covered

Change of mind, individual expectations, lack of implementation, or business results.

Cancellations

Orders are completed the moment payment is confirmed and access is given, so an order can’t be cancelled after that. If you leave the payment page without paying, nothing is charged and there is nothing to cancel.

The three-month AI Weekly add-on is a one-time purchase, not a subscription: nothing renews and there is nothing to cancel later. You can stop the emails at any time using the unsubscribe link in them.

How to ask for a refund

Email support@sonnetskills.com with your order ID and the email address you used at checkout, within 7 days of the payment.

How long it takes

We reply to refund requests within 2 working days. If a refund is approved, it is sent back to the original payment method, and banks usually credit it within 5–7 working days of us issuing it.